Privacy Policy

At Estiluxa, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

To provide a seamless shopping experience, we collect the following information:

Identity Data: Name and surname.
Contact Data: Email address, shipping address, and phone number.
Transaction Data: Details about payments and the products you have purchased.
Technical Data: IP address, browser type, and location data used to improve our store's performance.

2. How We Use Your Data

We use your information solely for the following purposes:

Order Fulfillment: To process your payment and deliver your products within our 2 to 7 business day window.
Customer Support: To respond to your inquiries regarding your orders or our services.
Marketing: If you opt-in, to send you updates about new collections or exclusive offers.

3. Data Sharing and International Transfers

As part of our specialized business model, we work with international logistics partners to ship products directly to you.

Suppliers: Your shipping information is shared with our trusted global suppliers to ensure your order is dispatched correctly.
Payment Processors: Your payment details are handled through secure, encrypted gateways and are never stored on our servers.

4. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data from unauthorized access, loss, or disclosure. Your transaction safety is a top priority for the Estiluxa team.

5. Your Rights

Under UK data protection laws, you have the right to access, correct, or request the deletion of the personal data we hold about you. You may also withdraw your consent for marketing communications at any time.

6. Contact Information & Data Controller

For any questions regarding this Privacy Policy or your personal data, the data controller responsible for your information is:

Legal Representative: Nuno Meia
Address: 221B Baker Street, Suite 4, London, W1U 6QQ, United Kingdom
Email: soporte@estiluxa.com
Phone: +244 937 660 030